Flextronics Special Business Solutions (SBS) is a leading Electronics Manufacturing Service (EMS) provider that enables strategic partners to grow by leveraging and merging worldwide design, manufacturing, logistic capabilities, resources and strengths. Our network of global facilities services all industry segments, from automotive to medical to infrastructure, and beyond. From hand held to massive electromechanical products, SBS provides every market niche with a total supply chain solution.
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At Flextronics Special Business Solutions we firmly believe that long-term customer satisfaction is the cornerstone of our success. To continue meeting the changing needs of our valued customers, Flextronics SBS is committed to creating value that increases customer competitiveness through a world-class vertically integrated solution that establishes the industry’s standard for superior quality and service.
Operating over the seven market sectors and beyond we steadily exceed our customers expectations as we grow our business one satisfied customer at a time. Our Customer-Focused strategy is derived from shared experiences and learning.
Seven Reasons to Do Business with Special Business Solutions
- Innovative customer-focused culture
- Serving all market segments with competitive solutions
- Dedicated to complex, lower-volume, highly-diversified business
- Act local, play global: a strategic worldwide network
- Leverage global design-build-ship-sevice offerings
- Global systems supporting continuous improvement
- Our people make the difference
Every organisation has its own unique culture. At Flextronics SBS we have a culture of innovation. A culture where ideas are transformed into reality.
In a recent internal survey, our employees provided the following reasons why they enjoyed working for us:
" There is a small-business atmosphere that is coupled with the large business success! We're in the top of our industry, but still haven't gotten too big for our boots!"
" Casual work environment with lots of trust and flexibility."
" Flextronics SBS encourages its people to develop multiple skills, be entrepreneurial and to make a difference. There is so much opportunity in this company. Good ideas are recognized and rewarded. Mistakes are learned from and move us forward."
" Flextronics SBS has a strong culture that promotes teamwork. Information is shared. There are no walls."
" We're like the neighbours everyone wants; Flextronics SBS is a company full of nice people."
" Constantly changing environment, new ideas are always sprouting, its great watching and being part of a growing company. Employees really make a difference."
Purpose
5 Key Values
Flextronics SBS Quality Policy
Flextronics SBS is a highly strategic business unit that offers tailored services to customers with complex, high-diversified business in the Americas, Asia, and Europe. Focused on our customers’ ultimate success we strive to have the highest level of quality in the industry by executing Six Sigma principles to reach single digit DPPM levels through all business areas.
We drive customer success through:
- Continually maintaining and improving the effectiveness of our Integrated Management System (IMS) – Complying to the standard the business is associated with accompanied by continuous assessment to identify and minimize corporate risks
- Providing our external and internal customers with a level of quality and service that always meets or exceeds expectations – Our customer focus is clear as everything we Design, Build and Ship is to the highest level of quality in the industry guaranteeing competitive advantage throughout
- Effectively communicating up and down the “Supply Chain” – Efficient communication of quality policies and objectives to customers, suppliers and employees
- Employing the best people in the industry – Advancing those people through structured learning, training and development programmes, promoting a culture of continuous improvement
- Creating and managing the best process in the industry - Programs utilising industry recognised and proven principles such as Lean and Six Sigma to focus on systematic root cause elimination with an aim of analysing/reducing costs for our customers and improving efficiencies up and down our supply chain
- Aligning ourselves with the most competent base of suppliers available in the industry – Critical to our success is the ability of our suppliers to deliver quality goods and service. Supply chain precision is achieved through the communication of clear quality standards, continuous improvement plans, and customer service values
- Assuring comprehensive data protection as an integral part within the scope of our corporation
Click here to download our Flextronics Special Business Solutions Quality, Lean & Six Sigma Datasheet
Flextronics’ corporate social responsibility practices are broad in scope and focus on disaster relief, medical aid, education, environmental protection, and the health and safety of communities around the world. Flextronics invests in global communities through grant-making, financial contributions, volunteer work, support programs, and donation of resources.
Flextronics continuously strives to improve its environmental performance and supports its customers through services, products, and new technologies that minimize environmental impact. Flextronics adheres to the highest ethical standards of practice with our customers, suppliers, partners, employees, communities and investors, and providing a safe and quality work environment for our employees.
Flextronics continuously strives to improve its environmental performance and supports its customers through services, products and new technologies that have little impact on the environment.
Environmental Health and Safety Policy
Flextronics recognizes its responsibility as a corporate citizen. Through our Environmental, Health and Safety (EHS) Management Systems:
- We will take the necessary measures to provide a safe and healthy workplace, protect the environment, conserve energy and natural resources, and prevent pollution and labor risks by applying appropriate management practices and technology.
- We will monitor and measure our performance and comply with all applicable EHS legal and other requirements we subscribe to maintain our status as a responsible corporate citizen in all locations in which we operate.
- We will periodically review our practices and procedures to address changing circumstances, and to continually improve our performance.
- We will openly make this policy available to all persons working for or on behalf of Flextronics, vendors, customers, and the public.
- We will promote and foster a culture where it is the responsibility of its management, persons working for or on behalf of Flextronics, and business associates to work in partnership for the benefit of the environment and the health and safety of all.
Environmental Directives
January 2003, the European Union (EU) adopted two environmental directives, RoHS and WEEE, to contribute to the protection of human health and environmentally sound recovery and disposal of electrical and electronic equipment.
RoHS stands for the Restriction of Hazardous Substances and bans the use of lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in electronical and electronic products. This directive was initiated July 1, 2006.
The WEEE directive, Waste Electrical and Electronic Equipment, concentrates on the recyclability of electrical and electronic products, and states that, from 13 August 2005 onwards, manufacturers are required to finance the collection, treatment and recycling and recovery of all WEEE sold under their brand.
The RoHS and WEEE directives significantly impact the design and manufacture of electrical and electronic products. It is Flextronics’ policy to:
- Adopt a progressive position to ensure that Flextronics clearly complies with any legal obligations the company has
- Ensure that we can appropriately support Flextronics' customers in their desire to do the same
- Realize whatever opportunities these directives may present in adding to our competitive competencies portfolio
- Execute these in the most cost-effective manner possible
Environmental Leadership
Flextronics' staff has many years of experience in green manufacturing and recycling. Flextronics' lead-free soldering initiative, for example, goes back to 1995. Since then the company has made significant contributions to the field of lead-free solder, in design, implementation and leadership. Since 1997, Flextronics has introduced multiple products (including printers, mobile phones etc.) for a number of leading branded technology companies using lead-free solder. 2002, Dr. Dongkai Shangguan, Director of Advanced Process Technology, Flextronics was awarded the Soldertec Lead-free Solder Award in appreciation of his long-term involvement in lead-free research and implementation. He also coordinates the EMS forum on Pb-free PCB assembly, which Flextronics initiated with other EMS companies.
Industry Consortia
Beside its membership role in the Soldertec organization, Flextronics is also involved with different industry associations such as IPC (Association Connecting Electronics Industries) and HDPUG, the High Density Packaging Users Group.
Furthermore, the company has been actively working on lead-free technology with universities including Tempere University of Technology in Finland, Swedish Institute for Metals Research, Hong Kong University of Science & Technology and Göteborg (Sweden) Chalmers University of Technology.
Flextronics's sole purpose for operating websites is to provide information concerning products and services to its customers, vendors, business partners, employees and others, and recognizes the importance of maintaining the privacy of any personal information collected through the websites it operates. Therefore, visitors can reach Flextronics on the Web without revealing any personal information. Visitors on the Web may elect to voluntarily provide personal information via Flextronics websites, but are not required to do so, when filling out and submitting online questionnaires concerning feedback on the website, requesting information on products or services, or seeking employment. The personal information voluntarily provided by website users is contact information limited to the user's email address solely for the purpose of answering questions and forwarding requested information. Flextronics does not sell or share this information with non-agent third parties.
Anonymous information may also be collected concerning website users through the use of "cookies" in order to provide better customer service. "Cookies" are files that websites place on users’ computers to identify the user and enhance the website experience. This information is not reviewed at an individual level for any reason. Visitors may set their browsers to notify them before receiving a cookie, giving the opportunity to decide whether or not to accept the cookie, or to turn off cookies altogether. If cookies are turned off, however, some areas of Flextronics websites may not function properly.
Website users who wish to request that Flextronics not use information previously provided, correct information previously provided, or remove information previously provided to Flextronics may forward such requests to:
Flextronics
Email: privacy@flextronics.com
2090 Fortune Drive
San Jose, CA 95131
FAX: (408) 576-7454
Requests should include the individual's name, address, and other relevant information in order to correctly identify the user. Flextronics will use all reasonable efforts to honor such requests as quickly as possible.
Flextronics websites may contain links to other "non-Flextronics" websites, and therefore assumes no responsibility for the content or the privacy policies and practices on those websites. Flextronics encourages all users to read the privacy statements of those sites as their privacy practices may differ from those of Flextronics.
Impressum
Sitz der Gesellschaft:
Flextronics International Germany GmbH & Co. KG
Heinz-Nixdorf-Ring 1
D-33106 Paderborn
Tel.: +49 5251 180-0
Fax: +49 5251 180-1801
Vertretungsberechtigte: Dr.-Ing. Uwe Schmidt-Streier, Edgar Schrader
Kommanditist: Flextronics Germany Holding GmbH
Sitz der Verwaltungsgesellschaft: Paderborn, Registergericht: Amtsgericht Paderborn HRB 3527
Sitz der Kommanditgesellschaft: Paderborn, Registergericht: Amtsgericht Paderborn HRA 2325
E-Mail-Adresse: info@de.flextronics.com
Herausgeber
Flextronics International Germany GmbH & Co. KG
Heinz-Nixdorf-Ring 1
D-33106 Paderborn
Tel.: +49 5251 180-0
Fax: +49 5251 180-1801
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